Privacy Policy

1 Who We Are

This Privacy Policy is published by bet663, the online casino and sports betting platform accessible at https://bet663.bet (referred to throughout this document as "bet663", "we", "us", or "our"). bet663 operates as a data controller in respect of the personal information that you provide to us when registering an account, making a deposit, placing a wager, or otherwise interacting with our platform and support team.

As a data controller, bet663 is responsible for determining the purposes and means by which your personal data is processed. We take this responsibility seriously and are committed to handling your information with the care, transparency, and respect that every bet663 member deserves.

If you have any questions about how bet663 handles your personal data, you can contact our support team at [email protected] at any time.

2 Scope of This Policy

This Privacy Policy applies to all personal data collected and processed by bet663 in connection with the operation of the bet663 platform, including but not limited to:

• Data collected when you register a bet663 account;
• Data collected when you make a deposit or withdrawal using JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or Raast / 1LINK;
• Data collected when you place a wager on casino games, live dealer tables, slots, fishing games, or sportsbook markets;
• Data collected when you contact bet663 customer support;
• Data collected automatically when you browse or interact with the bet663 website.

This Policy should be read alongside the bet663 Terms & Conditions, which govern the broader contractual relationship between you and bet663. Where any conflict exists between this Privacy Policy and the Terms & Conditions on a data-related matter, this Privacy Policy takes precedence.

3 Data We Collect

bet663 collects personal data across several categories. The table below sets out the types of data we collect, the context in which we collect them, and examples of specific data points within each category.

bet663 does not knowingly collect sensitive personal data beyond what is strictly required for identity verification and regulatory compliance. Where sensitive data such as identification documents must be collected, it is handled with additional security controls and strict access restrictions.

4 How We Collect Your Data

bet663 collects your personal data through the following channels:

• Direct Submission: Information you provide actively when completing the registration form, submitting a KYC verification request, contacting customer support, or updating your account profile;
• Transaction Processing: Information generated when you make a deposit or withdrawal, including payment method details and transaction metadata provided by your payment provider (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast / 1LINK);
• Platform Interaction: Information generated automatically as a result of your use of the bet663 platform, including game play records, betting history, and session activity logs;
• Cookies & Analytics: Technical data collected automatically via cookies and similar tracking technologies when you visit the bet663 website. Please see Section 8 for full details of our cookies practices;
• Third-Party Sources: In limited circumstances, bet663 may receive personal data about you from third-party identity verification providers, fraud prevention services, or payment processors as part of our KYC and anti-money laundering compliance processes.

5 Why We Use Your Data

bet663 uses your personal data for the following defined purposes. We do not use your data for any purpose that is incompatible with the reasons listed below without first obtaining your explicit consent:

• Account Management: To create, maintain, and administer your bet663 member account, including processing your login, storing your preferences, and managing your responsible gaming settings;
• Identity & Age Verification: To verify that you are who you claim to be and that you meet the minimum age requirement of 21 years, as required by our operating obligations;
• Payment Processing: To process deposits and withdrawals in PKR via your chosen payment method, and to reconcile transactions within our financial records;
• Service Provision: To provide you with access to bet663's games, live dealer tables, sportsbook markets, and all other platform features;
• Regulatory Compliance: To meet our legal and regulatory obligations, including anti-money laundering (AML) checks, responsible gaming monitoring, fraud prevention, and reporting to relevant authorities where required by law;
• Customer Support: To handle your queries, complaints, and support requests efficiently and maintain records of our communications for quality assurance;
• Platform Improvement: To analyse usage patterns, identify technical issues, and improve the bet663 platform experience for all members;
• Marketing Communications: To send you information about bet663 promotions, bonuses, and new game releases — but only where you have opted in to receive such communications and subject to your right to unsubscribe at any time.

6 Legal Basis for Processing

bet663 processes your personal data under one or more of the following legal bases depending on the specific purpose of processing:

1. Contractual Necessity: Processing is necessary to perform the contract we have with you — i.e., the bet663 Terms & Conditions — including managing your account, processing bets, and handling payments;
2. Legal Obligation: Processing is necessary for bet663 to comply with applicable legal and regulatory requirements, including AML obligations, age verification requirements, and mandatory reporting duties;
3. Legitimate Interests: Processing is necessary for purposes that are in bet663's legitimate business interests, provided those interests are not overridden by your fundamental rights — for example, fraud detection, platform security, and analytics for service improvement;
4. Consent: Where we rely on consent as the legal basis for processing — particularly for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

7 Sharing Your Data

bet663 does not sell, rent, or share your personal data with third parties for their own commercial purposes. We may share your data with the following categories of recipients solely to the extent necessary to fulfil the purposes described in this Privacy Policy:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast / 1LINK, to the extent necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards;
• Identity Verification Providers: Third-party KYC and AML compliance services used to verify your identity and assess fraud risk as required by our regulatory obligations;
• IT & Platform Service Providers: Cloud hosting, database management, and cybersecurity service providers who process data on bet663's behalf under strict data processing agreements that prohibit independent use of your data;
• Regulatory & Law Enforcement Authorities: Government agencies, regulators, or law enforcement bodies where disclosure is required by applicable law, a court order, or in connection with an investigation into fraud, money laundering, or other criminal activity;
• Professional Advisers: Lawyers, auditors, and compliance consultants engaged by bet663 under obligations of professional confidentiality.

8 Cookies & Tracking

bet663 uses cookies and similar tracking technologies on the bet663 website to enhance your browsing experience, maintain your logged-in session, and analyse platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the bet663 website. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without affecting platform functionality;
• Functional Cookies: Remember your account preferences such as language settings, responsible gaming limits you have set, and your preferred payment method to streamline repeat transactions;
• Analytics Cookies: Collect anonymised data about how members navigate the bet663 platform — which pages are visited, how long sessions last, and where technical errors occur. This data is used solely to improve the platform and is not linked to your individual identity;
• Marketing Cookies: Used only where you have given explicit consent to receive personalised bet663 promotions. You may withdraw consent and disable marketing cookies at any time through your browser settings or account preferences.

You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in to and use the bet663 platform. Disabling functional or analytics cookies will not prevent you from accessing the platform but may reduce the quality of your experience.

9 Data Retention

bet663 retains your personal data for as long as is necessary to fulfil the purpose for which it was collected and to comply with applicable legal and regulatory retention obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account plus a minimum of 5 years following account closure, to satisfy regulatory record-keeping requirements applicable to online gaming operators;
• Transaction Records: Retained for a minimum of 7 years following the date of each transaction to comply with financial record-keeping and AML regulatory requirements;
• KYC & Verification Documents: Retained for the duration of the member relationship plus a minimum of 5 years after account closure;
• Customer Support Records: Retained for 3 years from the date of the last interaction, unless the matter relates to an ongoing dispute or regulatory inquiry;
• Marketing Preferences: Retained until you withdraw consent or for 2 years from your last interaction with bet663 marketing communications, whichever is sooner.

When data reaches the end of its applicable retention period, bet663 will securely delete or irreversibly anonymise it so that it can no longer be linked to your identity.

10 Security Measures

bet663 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• SSL/TLS encryption across all data transmission channels between your device and bet663 servers;
• Encrypted storage of all sensitive personal and financial data at rest;
• Role-based access controls ensuring that only authorised bet663 personnel with a specific operational need can access member personal data;
• Regular internal security audits and third-party penetration testing;
• Automated monitoring systems that detect and alert to suspicious access patterns or potential data breaches;
• Mandatory data security training for all bet663 staff with access to member data;
• Incident response procedures ensuring that any confirmed data breach is contained rapidly and reported to the relevant authority within the timeframes required by applicable law.

While bet663 takes every reasonable precaution to secure your personal data, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect your account has been accessed without your authorisation, contact [email protected] immediately.

11 Your Rights

As a bet663 member, you have the following rights in respect of your personal data. To exercise any of these rights, contact the bet663 support team at [email protected] with the subject line "Data Rights Request" and your full name and registered email address:

• Right of Access: You may request a copy of all personal data that bet663 holds about you. We will provide this within 30 days of receiving a valid request;
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it;
• Right to Erasure: In certain circumstances — for example, where data is no longer necessary for the purpose it was collected — you may request that we delete your personal data. This right does not apply where we are required to retain data for legal or regulatory compliance reasons;
• Right to Restriction: You may request that we temporarily restrict the processing of your personal data while a complaint or accuracy dispute is being investigated;
• Right to Object: You have the right to object to processing of your data carried out on the basis of legitimate interests, including direct marketing. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests;
• Right to Withdraw Consent: Where we process your data based on your consent — primarily for marketing communications — you may withdraw that consent at any time by contacting support or updating your account preferences.

12 Children & Minors

The bet663 platform is strictly intended for adults aged 21 years and older. bet663 does not knowingly collect personal data from individuals under the age of 21. Our registration process includes mandatory age verification steps, and we reserve the right to request documentary proof of age — such as a valid CNIC or passport — from any member at any time.

If bet663 discovers or has reasonable grounds to believe that an account has been registered by or on behalf of an individual under the age of 21, the account will be immediately suspended, all transactions will be reversed where technically possible, and no winnings will be paid. The matter may be reported to the relevant authorities where required by law.

If you are a parent or guardian and believe that a person under 21 has registered a bet663 account, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

13 Changes to This Policy

bet663 reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform operations. When material changes are made — meaning changes that substantively affect how we collect, use, or share your personal data — we will notify you by email to your registered address at least 14 days before the updated Policy takes effect.

Non-material amendments, such as typographical corrections, clarifications of existing statements, or minor formatting updates, may take effect immediately without prior notice. The "Last Reviewed" date at the top of this Policy will always reflect the date on which the most recent version was published.

Your continued use of the bet663 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should close your account before the new Policy takes effect and request deletion of your personal data in accordance with Section 11.

14 Contact & Complaints

If you have any questions, concerns, or complaints about the way in which bet663 handles your personal data, or if you wish to exercise any of the rights described in Section 11, please contact our support team using the details below. All privacy-related communications must be in English.

bet663 is committed to resolving all privacy-related complaints fairly and efficiently. We will acknowledge your complaint within 48 hours and provide a substantive response within 30 calendar days. If you are not satisfied with bet663's response to your complaint, you may escalate the matter to the relevant data protection or regulatory authority applicable under the platform's operating jurisdiction.

For general enquiries about your account, promotions, or platform features, please also use [email protected] — our team is available around the clock to assist members across Pakistan, from Karachi to Islamabad and every city in between.